​Terms and Conditions

 

 

Effective Date: April 2025

 

Please read these Terms and Conditions (“Terms”) carefully before using the website www.swtrains.uk or purchasing any products, downloadable content, or services provided by SWTrains Limited. By accessing this site or using our content, you agree to be bound by these Terms.

 

If you do not agree with any part of these Terms, please refrain from using our services or website.

 

 

 

 

1. Company Information

 

 

SWTrains Limited

Registered in Wales – Company No. 16334352

Official website: www.swtrains.uk

 

 

 

 

2. Use of Our Website and Content

 

 

By using our website, you agree not to:

 

• Use our content for commercial purposes without permission

• Copy, distribute, modify, or reverse-engineer any part of our downloadable content (DLC)

• Violate any local, national, or international law or regulation while using our platforms

• Upload, post, or transmit any content that is harmful, abusive, or unlawful

 

 

All content is provided “as is” and for personal use only. We do not guarantee uninterrupted access to any part of our site or services.

 

 

 

 

3. Copyright and Intellectual Property

 

 

All products, media, designs, scenarios, models, audio files, documentation, and branding are the exclusive property of SWTrains Limited unless otherwise stated.

 

You may not:

 

• Reuse or repurpose our assets in other freeware or commercial projects

• Upload or redistribute our content on third-party platforms

• Extract textures, sounds, or models for use in external creations

 

 

Requests for licensing or permission must be submitted in writing to our team.

 

 

 

 

4. Downloadable Content (DLC) Usage

 

 

When you purchase or download DLC from SWTrains Limited, you receive a non-transferable, non-commercial licence to use the product on supported simulation platforms.

 

You must not:

 

• Share or upload DLC files to public platforms

• Alter or hack the content for redistribution

• Resell, rent, or sublicense any portion of the content

 

 

Violation of these terms may result in revoked access or legal action.

 

 

 

 

5. Refunds and Cancellations

 

 

Refunds are only provided under the following conditions:

 

• The product was purchased in error and has not been downloaded

• The content has a verified technical fault that cannot be resolved within 14 days

 

 

Refunds will not be issued for:

 

• Compatibility issues outside our control

• Changes in user preferences

• Content already accessed or downloaded

 

 

All refund requests must be submitted through our support channel.

 

 

 

 

6. Image, Branding and Media Use

 

 

All screenshots, promotional images, and branding elements may only be used if:

 

• Proper credit is given to SWTrains Limited

• Images are not edited or used in misleading contexts

• Usage does not imply false endorsement or affiliation

 

 

Our logos and visual identity must not be used without formal permission.

 

 

 

 

7. Collaborations and Partnerships

 

 

We support community partnerships and joint development projects through formal agreements.

Collaborators must not:

 

• Use SWTrains assets outside of agreed scopes

• Represent SWTrains Limited without approval

• Release joint projects without sign-off

 

​

All official partnerships are governed by separate contracts or memoranda of understanding.

 

 

 

 

8. Third-Party Services

 

 

Our website may include content, tools, or embedded media from third-party providers (e.g., Google Analytics, WIX, YouTube). We are not responsible for the privacy practices, terms, or availability of these external services.

 

 

 

 

9. Account Usage

 

 

Users who register an account on our site must:

 

• Provide accurate and up-to-date information

• Keep login credentials secure

• Accept responsibility for all actions taken under their account

 

 

We reserve the right to suspend or terminate accounts that violate these Terms.

 

 

 

 

10. Changes to These Terms

 

 

We reserve the right to modify these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated Terms.

 

 

 

 

11. Governing Law

 

 

These Terms are governed by and construed in accordance with the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the Welsh courts.

 

 

 

 

12. Contact Us

 

 

For questions about these Terms and Conditions, contact:

 

SWTrains Limited

Email: support@swtrains.uk

Website: www.swtrains.uk​